This privacy policy applies to users of the Golden Auctions website (goldenauctions.co.uk). Golden Auctions is operated by Angel Estate Agents & Auctioneers Ltd., and all references to ‘Golden Auctions’ in this policy refer to Angel Estate Agents & Auctioneers Ltd. The company is committed to safeguarding the privacy of your information. This privacy policy outlines how Golden Auctions collects, uses, and protects any data provided by you or collected during your use of the website. Please read this policy carefully and in conjunction with our Terms and Conditions, which are available on our website.

 

The following definitions apply within this privacy policy:

 

·         Data: All information submitted to the website by users, including definitions provided under applicable Data Protection Laws.

 

·         Cookies: Small text files placed on your computer by the website when you visit certain parts or use specific features. Details of the cookies used are provided below.

 

·         Data Protection Laws: Any relevant law relating to the processing of personal data, including Directive 96/46/EC (Data Protection Directive), the GDPR, and any national implementation or amendments, while the GDPR remains effective in the UK.

 

·         GDPR: The General Data Protection Regulation (EU) 2016/679.

 

·         Golden Auctions / We / Us: Angel Estate Agents & Auctioneers Ltd, Unit 9, Lamberhurst Farm, Faversham, Kent, ME13 9EP.

 

·         UK and EU Cookie Law: The Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2011.

 

·         User / You: Any third party accessing the website who is not employed by Golden Auctions or acting as a consultant or service provider in connection with the website.

 

·         Website: The website you are currently using and any sub-domains unless expressly excluded by their own terms.

 

In this policy, the singular includes the plural and vice versa, references to clauses and schedules are to those within this policy, and references to persons include firms, companies, governments, trusts, and partnerships. “Including” means “including without limitation”. References to statutory provisions include amendments. Headings do not form part of the policy.

 

This policy applies solely to the actions of Golden Auctions and users with respect to this website. It does not extend to external websites accessed via links from this site. For the purpose of Data Protection Laws, Golden Auctions is the ‘data controller’, determining the purposes and means of processing your data.

 

We may collect the following personal data from you, in accordance with this policy:

 

·         Name

 

·         Contact information, such as address, email addresses, and telephone numbers

 

·         When you contact us via the website, telephone, post, email, in person at our premises, or during site visits.

 

·         When you use our services.

 

·         We automatically collect certain information about your visit, such as your IP address, the date, times, frequency of access, and how you interact with the website content. This helps us improve our website’s content and navigation.

 

·         We also collect data via cookies, in accordance with your browser’s settings. More details can be found in the “Cookies” section below.

 

We require your data to provide you with the best possible service and experience when using our website. Specifically, we may use your data for:

 

·         Internal record keeping

 

·         Improvement of our products and services

 

·         Sending you marketing materials by email, where appropriate

 

We may process your data for these reasons if we believe it is necessary for our legitimate interests. You have the right to object in certain circumstances (see “Your Rights” below).

 

For direct marketing by email, we need your consent, either through opt-in or soft opt-in. The soft opt-in applies if you have previously interacted with us and we are marketing similar products or services. You may withdraw your consent at any time.

 

We may share your data with our employees, agents, and professional advisers for purposes such as processing item valuations and offers, always in line with this policy.

 

We use technical and organisational measures to protect your data, including:

 

·         Account access controlled by unique username and password

 

·         Data stored on secure servers

 

These measures also cover suspected data breaches. If you suspect your data has been misused, lost, or accessed without authorisation, please contact us at info@goldenauctions.co.uk immediately.

 

For information on protecting your data and devices, visit www.getsafeonline.org, supported by HM Government and leading businesses.

 

We will only retain your data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer period is required or permitted by law. Even if deleted, data may remain on backup or archival systems for legal, tax, or regulatory purposes.

 

You have the following rights regarding your data:

 

·         Right to access: Request copies of data we hold about you, or request modification, updating, or deletion. We generally do not charge for this unless the request is manifestly unfounded or excessive. We will inform you if we refuse your request and state our reasons.

 

·         Right to correct: Have your data corrected if inaccurate or incomplete.

 

·         Right to erase: Request deletion or removal of your data from our systems.

 

·         Right to restrict use: Block or limit our use of your data.

 

·         Right to data portability: Request that we move, copy, or transfer your data elsewhere.

 

·         Right to object: Object to our use of your data, including where used for legitimate interests.

 

To exercise any of these rights, or to withdraw consent where it is our legal basis for processing, contact us at info@goldenauctions.co.uk.

 

If you are dissatisfied with how we handle your data, you may refer your complaint to the relevant data protection authority, which in the UK is the Information Commissioner’s Office (ICO). The ICO’s contact information is available on their website.

 

Please ensure your data is accurate and up to date. Notify us if your details change during the period we hold your data.

 

Our website may contain links to other sites. We have no control over these external sites and are not responsible for their content. This privacy policy does not extend to your use of such websites. Please read the privacy policies of other sites before using them.

 

Golden Auctions may, from time to time, expand or reduce its business, which may involve the sale or transfer of control of the company. Data provided by users relevant to any transferred part of the business will be transferred to the new owner, who will be permitted to use it for the original purposes as outlined in this policy. We may also disclose data to prospective purchasers. In such cases, we will take steps to ensure your privacy is protected.

 

This website may place cookies on your computer to improve your experience and our services. All cookies used comply with current UK and EU Cookie Law. Before cookies are set, you will see a message bar requesting your consent. You may refuse consent, but some website features may not function properly.

 

Types of cookies used:

 

·         Analytical/performance cookies: Enable us to recognise and count visitors, see how they move around the website, and improve its functionality.

 

For a full list of cookies, see the Cookies Schedule.

 

You can enable or disable cookies via your browser settings. Most browsers accept cookies by default, but you can change this. Refer to your browser’s help menu for instructions. Deleting cookies may result in loss of information that enables quicker access to the website, such as personalisation settings. Ensure your browser is up to date and consult the developer’s guidance if unsure about adjusting your privacy settings. For more information on cookies, including how to disable and delete them, visit aboutcookies.org.

 

You may not transfer your rights under this privacy policy to anyone else. We may transfer our rights provided we reasonably believe your rights will not be affected. If any part of this policy is found invalid or unenforceable by a court, it will be deleted, but the remainder will remain in effect. No delay or omission in exercising any right or remedy will be considered a waiver. This agreement is governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of the English and Welsh courts.

 

Golden Auctions and/or Angel Estate Agents & Auctioneers Ltd reserves the right to amend this privacy policy at any time as required by law or as deemed necessary. Any changes will be posted on the website, and your continued use will be taken as acceptance of any updates. You may contact us at info@goldenauctions.co.uk.

 

This privacy policy was created using a document from Rocket Lawyer, dated 2 May 2024.

 

Below is a list of the cookies we use. If you believe there is an omission or discrepancy, please let us know.

 

·         Analytics: Installed by Google Analytics, this cookie records visitor, session, and campaign data, and tracks site usage. It stores information anonymously and assigns a unique number to each visitor.

 

·         Google Analytics: Stores information about how visitors use the website and contributes to the analytics report. Collects anonymous data including visitor numbers, sources, and pages visited.

 

·         Google Universal Analytics: Used to throttle request rates and limit data collection on high-traffic sites.

 

·         Facebook: Set by Facebook to deliver advertisements to users on Facebook or related digital platforms after visiting the website.

 

·         Facebook Pixel: Used by Facebook to show relevant adverts, measure and improve advertising, and track users’ behaviour across websites with Facebook pixel or social plugins.